Technicolor - Thomson ST516V6 Manuale Utente Scaricare il pdf (Pagina 31)

E-DOC-CTC-20060911-0017 v2.0

Chapter 4

Troubleshooting

4 Troubleshooting

What to check

The first things to check if you cannot access the Internet, are:

> Power

> Hardware connections

> LEDs

Configuration problems

If your Thomson Gateway is unreachable due to misconfiguration, you might consider a hardware reset to

factory defaults as described in “4.6 Reset to Factory Defaults” on page 35.

If the suggestions in this chapter do not resolve the Internet connection problem, please contact your Internet

Service Provider.

However, note that resetting the Thomson Gateway to its factory settings will revoke all the

changes you made to the configuration.

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Technicolor - Thomson ST516V6 Manuale Utente Pagina 31